Why are the weights of all boxes different?

- In order to facilitate the packaging and price point for you, our valued customers, our boxes are delivered to you in 50gr tin boxes suitable for food as standard. Because each tea has different ingredients and appearances, some teas, such as white tea with large leaves (White Kisses, Blue Butterfly, Sencha, etc.), appear full, while a Jasmine tea with tightly wrapped leaves (Jasmine, Rooibos, Hibiscus, etc.) does not. Our general recommendation is to use 2-3 grams per teacup. There are 50 grams, 100 grams or 250 grams of tea in our packages, depending on the option you choose.

How should I store my tea?

- You will not encounter any problems as long as you store it in a dry and dry place. Since our products are made to order, you can consume them within a year after your package is opened without any problems.

Are your products natural?

- Our products are blended with completely natural herbal teas, fruits, spices and oils.

What are the differences between special blend teas and regular teas?

- Our specially prepared recipes and our own blended teas are tea varieties combined with various fruits and natural oils according to your tastes and taste notes, independent of pure teas.

Is there a chance that the tea will spoil?

- You will not encounter any problems as long as you store it in a dry and dry place. Since our products are made to order, you can consume them within a year after your package is opened without any problems.

How does your return process work?

- You can reach our Return, Cancellation, Exchange conditions page.

What is Natural Flavor and Why Is It Used in Some Blends?

- Our blend is blended with fruit and natural oils. By combining our teas that we prepare as a brand with natural oils, we increase the taste notes they give.

Can I cancel or change my order?

- You can reach our Return, Cancellation, Exchange conditions page.

On which platforms can I contact your customer services?

- Our company line and whatsapp contact number are open between 09:00 - 18:00 working hours. If you wish, you can leave us a message on our website without the time problem.

How can I track my cargo process?

- After your order is prepared, you can track it on the contracted cargo companies with the cargo code given to you, if you wish, you can reach us from our company line and whatsapp contact number between 09:00 - 18:00 working hours.

Can I sell your custom blends in my Restaurant, Shop, Hotel or Cafe? Do you take bulk orders?

- Nice Match offers customized solutions for individuals and brands , including HORECA (Hotel / Restaurant / Cafe), organizations, launches, special invitations, corporate gifts, brand activations and product collaborations . If you wish, you can leave a message on our website at any time. As the Nice Match team, we are very excited about the collaborations we will prepare with you, the collections and the projects we will carry out together . Hope to sign exciting projects together ...